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FAQ Use and Care

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Is my Fiesta® Dinnerware oven/microwave/dishwasher/freezer safe?
Yes. Your Fiesta® is fully oven/microwave/dishwasher/and freezer safe. Our products are made to accommodate the food service/hotel industry professional consumer, providing a broad range of functionality. Features such as going from the freezer to the oven, oven to table, table to the dishwasher, and use in the microwave. So do not be afraid to use them!

How high can the oven temperature be?
Typically 350 degrees is very acceptable for dinnerware, while bakeware can reach 500 degrees. While all pieces are temperature safe to 500 degrees, we do not however recommend placing above or directly under direct flame.

What causes the gray marks on my Fiesta® Dinnerware?
Gray marks on pottery are very common especially on lighter glazed colors. This is not an imperfection in the ware; simply caused when metal flatware comes into contact with glazes that are actually a harder substance than the metal itself. Glazes look and feel smooth to the touch but actually there are microscopic divots where the marks collect as the flatware is moved over them. Many consumers consider the marks scratches, however there is usually no damage to the glaze or pottery itself.

How do I clean marks off my Fiesta® Dinnerware?
Metal markings can be removed by a wide variety of products on the market today including Zud, Bar Keepers Friend, and Porcelain cleaners. The product recommended to us by several customers and one we find works best is Wrights Copper Cleaner which can be found at most grocery stores.

How do I remove coffee/tea stains from my Fiesta® Cups/Mugs?
After extended use it is not uncommon for coffee or tea stains to appear in cups or mugs. This can be very easily cured by placing warm water in the cup and a very small drop of regular household cleaner containing bleach. Simply let the pottery soak for a while, rub with dish cloth and rinse thoroughly. Follow by washing as normal in the dishwasher or sink to remove any residue.